1. General Information
At 24street.in, we strive to ensure that your orders are processed and delivered promptly. The following terms and conditions apply to all shipping services offered on our website.
2. Shipping Locations
2.1 Domestic Shipping
We ship to addresses within India. Unfortunately, we do not ship to P.O. Boxes or military addresses.
2.2 International Shipping
At this time, we do not offer international shipping.
3. Shipping Rates and Delivery Estimates
3.1 Shipping Rates
Shipping rates are calculated based on the weight of the order, shipping method, and delivery location. The total shipping cost will be displayed at checkout before you finalize your order.
3.2 Delivery Estimates
Delivery times are estimates and depend on the shipping method selected:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.
4. Order Processing Time
4.1 Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
4.2 Order Confirmation
You will receive a confirmation email once your order has been processed and shipped. This email will contain tracking information for your shipment.
5. Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
6. Shipping Carriers
We use a variety of shipping carriers, including but not limited to Blue Dart, DTDC, and India Post. The choice of carrier is determined by the shipping destination and the selected shipping method.
7. Shipping Address
Please ensure that all shipping details are correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at support@24street.in. We will do our best to accommodate your request, but we cannot guarantee any changes once the order has been processed.
8. Delivery Issues
8.1 Delayed or Lost Shipments
If your order is delayed or lost during transit, please contact us at support@24street.in. We will work with the carrier to resolve the issue and ensure your order is delivered as soon as possible.
8.2 Damaged Products
If you receive a damaged product, please contact us immediately at support@24street.in with photos of the damaged item and packaging. We will arrange for a replacement or refund as per our Return and Refund Policy.
9. Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Email: support@24street.in